As well as systematically safeguarding its innovation leadership, the Telekom Austria Group’s technology strategy focuses in particular on convergence and network quality as well as operational excellence.
The telecommunications sector is characterised by a need for increasingly quick and seamless access to information and communication applications. To make this possible, the Telekom Austria Group applies a systematic focus on LTE (Long Term Evolution), fibre cables and the widest possible coverage. Mobile and fixed-line technologies are growing together. To reflect this, the Telekom Austria Group includes convergence as a key element of its technology activities, as the flexibility of mobile technologies and the stability of fixed-line technologies can be combined to ensure a first-class customer experience.
In order to press ahead with convergence, the Telekom Austria Group is pursuing new and innovative approaches such as network function virtualisation (NFV) and software defined networks (SDN). At the same time, the Group is working continuously to optimise its business processes seeking to achieve operational excellence. For example, IT system optimisation in the area of sales and service workflows has helped to simplify order processes considerably.